With the world going in and out of lockdown seemingly at random, and working from home becoming the new normal, issuers and distributors alike had to find other ways to engage with their clients.

“We moved to Zoom, just as the rest of the world did,” said Deryk Rhodes ( pictured ), managing director, Incapital, speaking during the Platforms, distribution and the future of US structured products panel discussion at the virtual SRP Americas 2020 Conference on 16 September. Pre-Covid, Incapital frequently organised webinars, sometimes involving multiple firms, for which it used to get 30 to 40 people on a call. Since it started adopting Zoom, the company saw this figure increas

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